skwslot Privacy Policy

This page describes what we collect when you use skwslot and how we keep that data protected. We at skwslot take your privacy seriously and are transparent about the information we gather, how we process it, and the rights you hold over your own data.

When you open an account with us, access our live-dealer tables, check football markets during Liga 1 or Piala AFF fixtures, or browse our slots and esports coverage, we collect certain personal details — not to sell or share carelessly, but to verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and to keep our platform secure and compliant with local law.

Our skwslot service is available only where applicable law permits. If you are outside a supported jurisdiction, you should not attempt to access our platform. This policy outlines what we do, why we do it, and what control you have.

What we collect on skwslot

We collect your name, email address, date of birth, phone number, and physical address when you register an account with skwslot. We also gather information about your chosen payment method — whether you fund your account via DANA, e-wallet, mobile banking, or bank transfer through local payment, online payment, e-wallet, or mobile banking. We do not store full card or bank credentials on our servers; instead, we use secure third-party payment processors to handle those transactions.

During account verification, we may ask for a copy of your identity card, passport, or driving licence, and a utility bill or bank statement to confirm your address. This process, called Know Your Customer (KYC), helps us comply with anti-money-laundering rules and confirm that you are the person you claim to be.

We also log your activity on skwslot — which games you view, when you log in, your device type and operating system, your IP address, and your betting or gaming patterns. We use this data to:

• Prevent fraud and unauthorised access to your account
• Improve our live-dealer studio quality and game selection
• Respond to your support requests (whether you contact us from Jakarta, Surabaya, Bandung, Medan, or Semarang)
• Analyse how our platform performs and where we can make it faster or easier to use
• Comply with legal and regulatory obligations in Indonesia and other supported regions

Third-party processors we trust

We work with payment gateways, identity-verification companies, and cloud-hosting providers to run skwslot. These partners may see your name, email, and payment details only when necessary — for example, when you deposit via local payment or withdraw to your online payment account, the payment processor receives your transaction details. We sign agreements with all these third parties to ensure they handle your data securely and do not sell it to advertisers or data brokers.

Your rights and our commitments on skwslot

You have the right to request a copy of the data we hold on skwslot — simply contact our customer support team and we will provide it in plain format. You can also ask us to update or correct any information if it is out of date. If you wish to close your account and have all personal data deleted (subject to legal retention periods), we can arrange that as well.

We keep your data only as long as necessary. Once you close your account on skwslot, we retain transaction records and identity verification documents for as long as the law requires — typically five to seven years for anti-money-laundering compliance. We then securely delete or anonymise everything else.

We do not sell or rent your data to third parties for marketing purposes. We do not send you unsolicited promotional emails unless you have opted in. If you change your mind, you can unsubscribe from any mailing list at any time through your account settings.